The Fort Hood Terrorist Attack: An Organizational Postmortem of DOD and FBI Deficiencies
About the topic: This talk examines the organizational roots of disaster. Using the 2009 Fort Hood terrorist attack as a case study, she explores why the Defense Department and FBI were unable to stop a self-radicalizing terrorist within the Army who was openly espousing his beliefs, failing to perform his duties, and known, nearly a year before the attack, to be communicating with Anwar al-Aulaqi. In publicly released investigations of the attack, much attention has been paid to political correctness and failures of individual leadership. She finds, by contrast, that fundamental aspects of organizational life -- the structure of organizations, the incentives influencing employees' choice of tasks, and the cultural norms that color "how things are done around here" --- played a crucial and overlooked role. Organizational weaknesses, not human ones, were the root cause of disaster.
About the Speaker: Amy Zegart is an affiliated faculty member at CISAC and a senior fellow at the Hoover Institution. Before coming to Stanford, she served as professor of public policy at UCLA’s Luskin School of Public Affairs and as a fellow at the Burkle Center for International Relations. She is the author of two award-winning books. Flawed by Design, which won the highest national dissertation award in political science, and Spying Blind, which won the National Academy of Public Administration’s Brownlow Book Award.
Zegart was featured by the National Journal as one of the ten most influential experts in intelligence reform. Her commentary has been featured on national television and radio shows and in the New York Times, the Washington Post, and the Los Angeles Times.
CISAC Conference Room
Amy Zegart
CISAC
Stanford University
Encina Hall, E216
Stanford, CA 94305-6165
Dr. Amy Zegart is the Morris Arnold and Nona Jean Cox Senior Fellow at the Hoover Institution. The author of five books, she specializes in U.S. intelligence, emerging technologies, and national security. At Hoover, she leads the Technology Policy Accelerator and the Oster National Security Affairs Fellows Program. She also is an associate director and senior fellow at the Stanford Institute for Human-Centered AI; a senior fellow at the Freeman Spogli Institute; and professor of political science by courtesy, teaching 100 students each year about how emerging technologies are transforming espionage.
Her award-winning research includes the leading academic study of intelligence failures before 9/11: Spying Blind: The CIA, the FBI, and the Origins of 9/11 (Princeton, 2007) and the bestseller Spies, Lies, and Algorithms: The History and Future of American Intelligence (Princeton, 2022), which was nominated by Princeton University Press for the Pulitzer Prize. She also coauthored Political Risk: How Businesses and Organizations Can Anticipate Global Insecurity, with Condoleezza Rice (Twelve, 2018). Her op-eds and essays have appeared in Foreign Affairs, Politico, the New York Times, the Washington Post, and the Wall Street Journal.
Zegart has advised senior officials about intelligence and foreign policy for more than two decades. She served on the National Security Council staff and as a presidential campaign foreign policy advisor and has testified before numerous congressional committees. Before her academic career, she spent several years as a McKinsey & Company consultant.
Zegart received an AB in East Asian studies from Harvard and an MA and a PhD in political science from Stanford. She serves on the boards of the Council on Foreign Relations, Kratos Defense & Security Solutions, and the American Funds/Capital Group.